Listing & Community Standards
Last updated October 24, 2026
CrewStay360 is where crashpad hosts list their beds and airline crew find them. Hosts write their own listings and decide who rents from them. These standards say what a listing may say, what hosts are responsible for, and how to report a problem.
What hosts are responsible for
- Keeping their listing accurate and current: beds, prices, photos, rooms and house rules.
- Following the laws that apply to their pad, including fair housing and anti-discrimination law, landlord-tenant law, safety codes, licensing and taxes.
- Their own rental decisions. CrewStay360 doesn’t screen, accept or turn down anyone for a host.
CrewStay360 doesn’t inspect pads, and doesn’t certify that any listing or host follows the law.
Room arrangements
A host can describe each room as a men’s room, a women’s room or a co-ed room, so crew know the sleeping arrangement before they ask. One house can have rooms of different kinds. Crew can search by room, and the search shows open beds in matching rooms.
The label is the host’s own description of a shared sleeping space. It never comes from who happens to live there, and CrewStay360 never asks crew their sex. Whether a host may keep a room to one sex depends on the property and the law where it is. Hosts are responsible for that.
Learn more
Fair housing laws generally cover sex. Some laws make exceptions for shared living space, often only when the owner or main tenant lives in the home and shares it. The rules differ by state and city. If you’re unsure whether your setup qualifies, ask a local attorney or your state’s fair housing agency.
What isn’t allowed on a listing
- Wording that limits who may live at a pad in a way the law doesn’t allow. That includes race, color, religion, national origin, disability and familial status (“no kids”), and source of income where it’s protected. A room’s sleeping arrangement goes in the room setting, not in house rules or other free text.
- Misleading listings: beds that aren’t there, wrong prices, or photos of somewhere else.
- Street addresses or door codes in public text, other people’s personal details, offensive language, or harassment.
“Crew only” is about the job and is fine. A host may ask to see crew ID.
Disability and accommodations
If you have a disability, you can ask a host for a reasonable accommodation (a change to a rule) or a reasonable modification (a change to the space). Ask the host directly. If you need help reaching them, email support@crewstay360.com.
How we review listings
- Automatic checks point out wording a host may want to look at again. A few clear cases can’t be published, such as cutting off door access over late rent.
- We read every report. We may hide a listing while we look into it, and we remove listings that break these standards, the Terms or the law.
- We never retaliate against anyone who raises a concern.
Report a listing
Use “Report this page” on any pad page, or email support@crewstay360.com. How we handle reports: complaints. You can also go straight to HUD (hud.gov/fairhousing, 1-800-669-9777) or your state’s agency. In Washington, that’s the Human Rights Commission (hum.wa.gov, 1-800-233-3247).